Introduction

Welcome to XelNetwork! These Terms and Conditions ("Terms") govern your access to and use of our website (the "Site") and all internet and Wi-Fi services (the "Services") provided by XelNetwork ("we," "us," or "our"). By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site or Services.

Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Refunds Policy, and Acceptable Use Policy (if applicable), all of which are incorporated herein by reference.

Services Provided

XelNetwork provides high-speed internet and Wi-Fi services to residential and business customers. The specific details of your service plan, including speeds, pricing, and features, will be outlined in your separate service agreement or order form. All advertised speeds are "up to" speeds and may vary due to various factors.

User Accounts

• Registration: To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• Account Security: You are responsible for maintaining the confidentiality of your account password and are solely responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
• Eligibility: You must be at least 18 years old to register for and use our Services.

Billing and Payments

• Fees: You agree to pay all fees and charges associated with your selected Service plan, including recurring monthly charges, one-time fees (e.g., installation, activation), taxes, and any applicable surcharges.
• Payment Method: You authorize XelNetwork to charge your designated payment method for all applicable fees.
• Late Payments: Late payments may incur additional charges as outlined in your service agreement or billing statements.
• Refunds: Refunds are subject to our Refunds Policy, as detailed on our Site.

Acceptable Use Policy (AUP)

You agree to comply with our Acceptable Use Policy, which prohibits certain activities including, but not limited to, illegal activities, spamming, network abuse, and content violations. Violation of the AUP may result in suspension or termination of your Services.

Equipment

• Provided Equipment: Any equipment provided by XelNetwork (e.g., modems, routers) remains the property of XelNetwork unless explicitly purchased by you. You are responsible for its care and return upon termination of service.
• Customer-Owned Equipment: If you use your own equipment, you are responsible for its compatibility with our Services and for its maintenance.

Service Changes and Termination

• Changes to Services: XelNetwork reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.
• Termination by User: You may terminate your Services in accordance with the terms of your service agreement.
• Termination by XelNetwork: We may suspend or terminate your Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Intellectual Property

All content on the Site and associated with the Services, including text, graphics, logos, images, and software, is the property of XelNetwork or its licensors and is protected by intellectual property laws. You may not use any of our intellectual property without our prior written consent.

Disclaimers

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. XelNetwork MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE RELIABILITY, AVAILABILITY, OR PERFORMANCE OF THE SITE OR SERVICES. YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK.

Limitation of Liability

IN NO EVENT SHALL XelNetwork, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE OR SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE OR SERVICES; (III) ANY CONTENT OBTAINED FROM THE SITE OR SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States and the State where XelNetwork is primarily operated, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site or Services after those revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms, please contact us:

• By Email: xelnetworkinc@gmail.com
• By Phone: +1 (888) 669-9261